The best photos for Hotel Lobby AI are two clear, front-facing portraits: one adult or one pet per photo, shot from the waist up, in good light, with the face or muzzle fully visible. The template is forgiving, but better source photos produce noticeably better performances. Here are the exact requirements and the mistakes to avoid.
Four rules decide whether your photos work well:
The rules are the same with one emphasis: the muzzle must be clearly visible, because the lip-sync animation maps to it. Front-facing shots of cats and dogs in good light work best. A full walkthrough with examples is in How to Make a Pet Hotel Lobby AI Video.
No. Every upload passes automated moderation, and any real person in your photos must be an adult whose image you have permission to use. Celebrity photos and nonconsensual impersonation are rejected — details in Can You Use Celebrity Photos for Hotel Lobby AI? and the Content Rules.
If your upload is rejected or the generation fails, your credits are returned automatically and in full — you can fix the photo and try again at no cost. The policy is explained in Generation Failed? Credits and Refunds Explained.